Servicing & Warranty
A robust network of Experience & Service Centres.
Drive with confidence
Benefit from the added protection of an Australia-wide coverage of BYD warranty and service specialists.
Our service, warranty and parts network continues to grow as we are progressively opening BYD Service Centres.
BYD Service Guide
Browse the comprehensive service guide for all BYD EV and DM vehicles.
20,000km or 12 months
Service includes:
- Comprehensive Multipoint condition assessment
- Visual inspection of high-voltage wiring and components
- Inspection of high-voltage battery housing, mounting bolts and ground connections
- Brake system wear and function assessment
- Tire pressure equalisation, rotation, and wear and condition reporting
- Suspension and ride quality assessment
- Inspect steering system, including tie rod ends, lower control arm ball joints and uni-joints
- Complete vehicle system health status check
- Advanced software analysis and latest updates applied
- Extended road test assessing ride, handling and drivability
Note: RWD and AWD requires additional oils and filters.
Book a Service
Find your nearest BYD Service Centre
Service Centres
FAQ
Drive with confidence.
Exceptional BYD quality, tech, style and safety deserves exceptional support. BYD provides service, warranty and parts support across Australia.
Building motor vehicles since 2003, BYD is a world leader in automotive quality and safety. BYD is proud to offer Australian drivers a robust Traction Battery Warranty - 8 years or 160,000 kms, whichever occurs first and Vehicle Warranty - 6 years or 150,000 kms which ever comes first Manufacturer’s Warranty*.
* Terms, conditions and exclusions apply. You can view the complete BYD Manufacturers Warranty here.
What Does This Mean for You?
For Vehicles Delivered On or After 22 July 2025:
- 12 months of complimentary roadside assistance from the delivery date.
For Vehicles Delivered Before 22 July 2025:
- Existing 12-month complimentary roadside assistance remains active.
For Extended Roadside Assistance Contracts:
- Existing contracts remain unaffected and fully honoured.
This enhanced program ensures seamless roadside assistance for BYD drivers.
For Roadside Assistance, please call 1800 293 288.
Download our roadside assistance T&C's here.