First Responder Information for BYD Vehicles and Charging Products
BYD model-specific documents
BYD is committed to public safety and awareness regarding our products. Below are the necessary guides to learn how to respond safely in situations involving BYD vehicles and charging products.
Additional resources
Please see the following additional resources to ensure you're well equipped with the fundamental knowledge to respond in situations involving BYD vehicles.
EV safety and training
Review the Electric Vehicle Safety Training for web modules and information that covers general safety best practices.
NFPA EV safety trainingUniversity of Extrication
For specific knowledge relevant to professionals working with EVs in various capacities, review trainings and hands-on curriculums.
University of ExtricationContact us
For first responders who have questions or further technical information, email us at technical@bydaustralia.onmicrosoft.com.
For second responders with roadside support questions, contact BYD Roadside Assistance via 1800 293 288.
BYD Australia endeavors to keep the material on this page accurate and up to date relative to the time of publication. BYD reserves the right to modify some or all of this material at any time, without notice.
